Our Service

ABC Medical is not a billion dollar company; we are an intimate organization, actively involved in the community we serve. Although our sales transactions take place online, we pride ourselves in the art of customer service. That's why, in addition to other important assistance, we provide real live one-to-one product support in the field, through our expanding network of ABC Advocates. You'll find our Advocates at local health fairs, adaptive sports events and anywhere the community gathers. The vast majority of ABC Advocates are individuals with disabilities who understand your needs firsthand. You can contact them at anytime. Because our customers make our best spokespeople, we also invite you to investigate this unique employment opportunity for yourself.

Our Ongoing Commitment

ABC offers the kind of support you won't find anywhere else:

  • Local ABC Advocates for individual assistance on the phone or in person
  • A 24/7 hotline
  • On-call registered nurses and certified health advocates to answer your technical questions
  • Complete health risk assessments
  • Comprehensive education on topics like infection prevention, fitness, nutrition and product use
  • Our own patient advocacy panel
  • 30- vs. 90-day refills, so you have fewer products to store
  • Free shipping with 24-hour turnaround
  • Discreet packaging
  • Money-back guarantee
  • Virtually all insurance coverage accepted
  • Insurance benefits coordination to save you time, paperwork and headaches
  • One-stop shopping that puts your needs ahead of our profits
  • Generous financial and practical support of adaptive sports and your interest in participating