I cannot remember the last time I have received such great customer service from ANY company.
From me to your entire team; Keep up the kind of work for all your customers like you did for me on Friday and you'll have no choice but to grow and be successful! Thank you for all the attention and response, not to mention immediate resolution of my issue. Before Friday I was a loyal customer. Now, I am a loyal customer with ABC Medical holding the all-time #1 customer service experience position in my memory.
Great job!
Matt B. - Father of ABC customer
It was so wonderful to finally meet you all (at NWBA Nationals). Makes me an even more satisfied client. I LOVE ABC !!
Amy B. - ABC customer
Hey Keith:
Thanks for the response - it's not very often that a customer gets a response from the Chief Executive Officer. :) I just wanted to take a moment to say how thankful I have been for ABC Medical these past two years.
L.R. - Mother of ABC customer KJ
Keith:
"I just wanted to drop a note to say thank you to you and the folks at ABC Medical for helping me to get supplies. I would like to commend Leon for getting things done so quickly and following up regularly with me to ensure that everything was on track. He is great at what he does."
"And I would also like to commend Hector. Hector has been so instrumental in helping me. He stepped up to the plate and intervened on my behalf when I wasn't sure how to go about getting supplies. He guided me every step of the way and also checked in at each step to ensure everything was running smoothly and ensured that I received my supplies. Hector is a true professional and his going above and beyond to help his clients (and potential clients) shows his dedication and pride he takes in his job as an employee of ABC Medical."
"Thank you to all involved, I now am not just an advocate of ABC, I am proudly a client. Finally getting supplies is a big financial and emotional burden off my shoulders and I wouldn't have been able to do it with out ABC's help."
Debbie H. - ABC Customer and ABC Advocate
"Back in 2009, I had a problem with my insurance. My insurance changed. I was trying to figure out what I was going to do. Because ABC didn't honor the insurance I had at the time. I called them to speak about it, and ABC was very helpful. They helped me make it through 9 months until I could switch plans."
Kevin H. - ABC Advocate
"How do I begin to thank you for all you have done for me? If it wasn't for you, I don't have any idea what I would do! Everyone else has turned me down, I don't know how the other seniors do it. You are one of God's Angels!"
Pat O. - ABC Customer
"I get my supplies from you guys thank you so much you're the best company. when I say I can't go without you I really mean it thank you the best" "Totally Awesome, ABC Rocks"
Robert S. - ABC Customer
"I can always rely on ABC to get my order right and on time which I appreciate deeply. I love the service at ABC"
Pamela D. - ABC Customer
"I am truly appreciative of ABC's service. The best medical supply company I have ever worked with"
Judith L. - ABC Customer
"...you guys are the best, thanks for following up and caring so much about me"
Micah J. - ABC Customer
"ABC - I have heard that because of your generous contribution to the NWBA, our Seattle Storm women's team will be able to roster their team. As a new team trying to recruit women to wheelchair basketball, the fee waiver to roster the team is very appreciated. I believe I speak of many organizations across the country with adaptive sports programs, the generosity of ABC Medical has been a blessing. To have the support of a company that understands the needs for our athletes to be active and competitive is overwhelming. THANK YOU SO MUCH!"
Tami E. - Executive Director of Seattle Adaptive Sports
"Thank you very much for your gnerous donation to the ABLE Youth Independence & Sports Program. Your contribution will help us in our mission to show children in wheelchairs that life can be happy and healthy no matter what the circumstances. May God continue to bless you so you can bless others."
Rick S. - ABLE Youth Director
"Dear Friends, Thank You for your generous contributions to Cardinal Hill Rehabilitation for the Hill on Wheels Wheelchair Basketball Programs. For over 60 years, Cardinal Hill has depended on compassionate friends such as yourself as we help patients rebuild their lives with dignity and hope following a traumatic event."
