Since the COVID-19 pandemic, medical suppliers have ramped up efforts to make easier, streamlined digital referral process for our clinician partners. ABC Medical is introducing our Online Clinician Portal, a digital system that speeds up the referral process and allows for cleaner, simpler referral management than faxing ever could.
The ABC Medical Online Clinician Portal A is a game-changer for medical supply ordering. This real-time system can help you meet patient, clinic, and payer needs, all in one system. Our portal enhances the clinician ordering experience through four main features.
1. Web-Based System
With ABC Medical’s user-friendly system, clinicians can easily access all the necessary tools without having to download any software. This straightforward approach simplifies the process and reduces the need for more apps.
The Online Clinician Portal also offers full order transparency for multi-site clinics. Clinicians can easily track orders and keep patients updated on shipment statuses.
2. Ease & Speed
The portal’s simple, easy-to-use design makes handling the referral process quick and straightforward, ensuring that patients’ needs are met promptly and effectively.
Our fax-free system allows for faster management of documentation requests, reducing the timeline between order processing and shipping. Using saved e-signatures eliminates admin steps, saving time in the busy clinic schedule.
3. Two-Way Communication
Along with ordering, clinicians can use the portal for communication with Supply company representatives, reducing back-and-forth exchanges over email and fax and eliminating lengthy follow-up phone calls with suppliers. Plus, communicating directly with the main order specialists means getting accurate responses—fast. Expedient communication helps avoid issues and resolve them faster, making for a smoother ordering process.
4. Order Status Updates
Automated tracking updates keep clinicians in the loop about the progress of orders, from the moment of submission through shipping and delivery. This feature provides a seamless flow of information, and it allows other authorized users to access and manage orders—reducing delays due to absence, turnover, or busy clinic days.
Bonus: Having access to real-time order status information enables quick responses to customer inquiries without the need for direct communication with the supplier.
It’s designed to make things easier for everyone involved—patients, clinicians, and payers alike. With features like simple forms, fast documentation, and timely updates, the portal streamlines the ordering process, allowing for easier communication, faster service, and happier patients.
